Topic outline

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    TEXT VERSION

    
    TABLE OF CONTENTS

• 1
  
  

  1. SEEKING EMPLOYMENT

   

  • MODULE 1. SEEKING EMPLOYMENT

  • 1. Overview Page
  • 2. Identifying Interests and Aptitudes Page
  • 3. Researching Companies and Job Openings Page
  • 4. Networking: What is it? Page
  • 5. Networking: Online and In Person Page
  • 6. Job Prep Self-Check Page
  • 7. Applying for a Job Page
  • 8. Creating a Resume: Overall Tips Page
  • 9. Creating a Resume: Detailed Scenarios Page
  • 10. Writing a Cover Letter Page
  • 11. Designing a Portfolio Page
  • 12. Applying for a Job Self-Check Page
  • 13. Interviewing Skills: Preparing Page
  • 14. Interviewing Skills: On the Phone Page
  • 15. Interviewing Skills: Face-to-Face Page
  • 16. Interviewing Skills: What to Wear Page
  • 17. Interviewing Skills: You and the Employer Page
  • 18. Interviewing Skills: Following Up Page
  • 19. Interviewing Self-Check Page

  
  
• 2
  
  

  2. WORKPLACE SUCCESS

   

  • MODULE 2. WORKPLACE SUCCESS
    

  • 1. Overview Page
  • 2. Defining Success Page
  • 3. Complying with the Rules Page
  • 4. Meeting Expectations Page
  • 5. Habits for Success Page
  • 6. Commitment to Success Page
  • 7. Responsibility Page
  • 8. Networking Page
  • 9. Successful Habits Self-Check Page

  
  
• 3
  
  

  3. COMMUNICATION

   

  • MODULE 3. COMMUNICATION

  • 1. Overview Page
  • 2. Business Conversations Page
  • 3. Constructive Communication Page
  • 4. Constructive Communication: Questions and Answers Page
  • 5. Business Conversation Self-Check Page
  • 6. Face-to-Face Communication Page
  • 7. Nonverbal Messages: Tone Page
  • 8. Nonverbal Messages: Body Language Page
  • 9. Nonverbal Messages: Body Language and Emotions Page
  • 10. Nonverbal Messages Self-Check Page
  • 11. Verbal Messages Page
  • 12. Verbal Messages: Phone Etiquette Page
  • 13. Verbal Messages: Special Features of Phone Calls Page
  • 14. Written Communication: Email Page
  • 15. Written Communication: Email Etiquette Page
  • 16. Written Communication: Formal Documents Page
  • 17. Written Communication: Word Choice and Format Page
  • 18. Verbal and Written Self-Check Page

  
  
• 4
  
  

  4. PRESENTATIONS

   

  • MODULE 4. PRESENTATIONS

  • 1. Overview Page
  • 2. Preparation: Research Page
  • 3. Preparation: Organize Page
  • 4. Preparation: Opening and Closing Page
  • 5. Preparation: Engage your Audience Page
  • 6. Preparation: Visualize Page
  • 7. Preparation: Practice, Practice, Practice! Page
  • 8. Preparation Self-Check Page
  • 9. The Event: Check it Out! Page
  • 10. The Event: You're On! Page
  • 11. Virtual Presentations Page
  • 12. Presentations Self-Check Page

  
  
• 5
  
  

  5. CONFLICT RESOLUTION

   

  • MODULE 5. CONFLICT RESOLUTION

  • 1. Overview Page
  • 2. Different Styles — Different Conflicts Page
  • 3. Conflicts and Styles Self-Check Page
  • 4. Respect Page
  • 5. Active Listening Page
  • 6. What's Going On? Page
  • 7. Conflict Can Be a Good Thing Page
  • 8. Reaching a Resolution: Preparation Page
  • 9. Reaching a Resolution: Right Before the Meeting Page
  • 10. Reaching a Resolution: The Meeting Page
  • 11. Reaching a Resolution Self-Check Page

  
  
• 6
  
  

  6. DECISION MAKING

   

  • MODULE 6. DECISION MAKING

  • 1. Overview Page
  • 2. Take Time and Care Page
  • 3. Who Decides? Page
  • 4. The Need and the Players Page
  • 5. Research Page
  • 6. Gearing Up to Decide Self-Check Page
  • 7. Create Options Page
  • 8. Evaluate Options: With your Heart Page
  • 9. Evaluate Options: With your Brain Page
  • 10. Options Self-Check Page
  • 11. Decide, Act, and Follow Through Page

  
  
• 7
  
  

  7. TEAMWORK AND LEADERSHIP

   

  • MODULE 7. TEAMWORK AND LEADERSHIP

  • 1. Overview Page
  • 2. Teams, Leaders, and Managers Page
  • 3. Intrapreneurs Page
  • 4. What Makes a Good Leader? Page
  • 5. Leadership Self-Check Page
  • 6. The Whole Picture Page
  • 7. Running Meetings Page
  • 8. Communications, Consensus, and Conflict Page
  • 9. Brainstorming Page
  • 10. Embracing Change Page
  • 11. Teamwork Self-Check Page

  
  
• 8
  
  

  8. WORKPLACE ETHICS

   

  • MODULE 8. WORKPLACE ETHICS

  • 1. Overview Page
  • 2. Following Laws and Workplace Codes Page
  • 3. Specific Issues Page
  • 4. The Special Case of Theft Page
  • 5. Your Ethics Self-Check Page
  • 6. Implications and Consequences Page
  • 7. Conflicts with Company Ethics Page
  • 8. Dealing with Unethical Behavior Page
  • 9. Respect on All Levels Page
  • 10. Owning Your Actions Page
  • 11. Behaving Ethically Self-Check Page

  
  
• 9
  
  

  9. SOCIAL AND CULTURAL AWARENESS

   

  • MODULE 9. SOCIAL AND CULTURAL AWARENESS

  • 1. Overview Page
  • 2. Social Awareness Page
  • 3. Dining Etiquette Page
  • 4. Social Awareness Self-Check Page
  • 5. What is Culture? Page
  • 6. Cultural Groups Page
  • 7. Stereotypes v. Generalizations Page
  • 8. Cultural Awareness Page
  • 9. Promote Intercultural Communication Page
  • 10. Cultural Awareness Self-Check Page
  • 11. Fight Harassment Page

  
  
• 10
  
  

  10. FINANCIAL WELLBEING

   

  • MODULE 10. FINANCIAL WELLBEING

  • 1. Overview Page
  • 2. Managing Credit Page
  • 3. Wise Consumer Choices Page
  • 4. Credit Card Issues Page
  • 5. Credit Card Tips Page
  • 6. Identity Theft Page
  • 7. Credit Report Page
  • 8. Credit Self-Check Page
  • 9. Financial Goals Page
  • 10. Personal Budget Page
  • 11. Lifestyle, Insurance, and Taxes Page
  • 12. Financial Wellbeing Tips Page
  • 13. Financial Wellbeing Self-Check Page

  
  
• 11
  
  

  11. PERSONAL WELLBEING

   

  • MODULE 11. PERSONAL WELLBEING

  • 1. Overview Page
  • 2. The Wellbeing Wheel Page
  • 3. Personal Wellbeing Plan Page
  • 4. Body: Nutrition and Diet Page
  • 5. Body: Fitness and Exercise Page
  • 6. Body Self-Check Page
  • 7. Mind: Cultural Health Page
  • 8. Mind: Intellectual Health Page
  • 9. Mind: Social Health Page
  • 10. Mind: Emotional Health Page
  • 11. Mind: Seeking Help When You Need It Page
  • 12: Mind Self-Check Page
  • 13. Life: Balancing Home and Work Page

  
  
• 12
  
  

  RESOURCES

   

  • RESOURCES

  • 1. How to Use this Course Page
  • 2. Useful Resources and References Page
  • 3. Contact Us and Site Credits Page