Site pages
Courses
Participants
1. SEEKING EMPLOYMENT
2. WORKPLACE SUCCESS
3. COMMUNICATION
4. PRESENTATIONS
5. CONFLICT RESOLUTION
6. DECISION MAKING
7. TEAMWORK AND LEADERSHIP
8. WORKPLACE ETHICS
9. SOCIAL AND CULTURAL AWARENESS
10. FINANCIAL WELLBEING
11. PERSONAL WELLBEING
2. Useful Resources and References
RESOURCES
2. Useful Resources and References
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Much of the content for this course was provided from the working knowledge and years of experience Be aware that sometimes websites change addresses. If a link doesn’t work, try searching for the Click below to access printable files.
Click below to access resources and references for each module.
MODULE 1. SEEKING EMPLOYMENT Resources Nebraska Career Connections, helps you explore education and career opportunities and Nebraska Department of Labor’s Career Center Services, assessments for finding a better job; NEworks, research specific occupations, learn about what career best suits you, and explore the References CareerOneStop, Pathways to Career Success My Next Move, What do you want to do for a living? mySkills myFuture, Build a bridge to a new career Career Development Help, example of 5-Year career development plan College for Adults: What is Career Planning? Strengthen Skills to Focus on Career Goals by Amy Winter, creators.com Make focusing on career goals part of each day, Joan Lloyd & Associates Effective Networking for Busy People by Buzzy Gordon LinkedIn, professional social network Post Your Resume, CareerBuilder.com Your Job Skills Portfolio: Giving You an Edge in the Marketplace by Randall S. Hansen, Ph.D. How to Make a Business Portfolio, EHow.com Money Making and Maintaining Your Online Portfolio, OnExtraPixel.com Cover Letter Guide, Trinity College, Hartford, CT Monster, job board
MODULE 2. WORKPLACE SUCCESS References HR.COM, professional human resources social network The Personal MBA – Master the Art of Business, Josh Kaufman Accepting Responsibility v. Finger-Pointing, CIO Taking on Greater Responsibility, The Training Registry, American Management Association Seminars Tips to Success at Work – Top 10 by Mark Gallagher What is Commitment, Prism, LTD, consulting firm Quality Improvement: A Key for Success, Quality Services Management, Council on Accreditation Why discretion is a valuable quality in the workplace by Leigh Goessi, Helium, Where knowledge rules
MODULE 3. COMMUNICATION Resources APA Style Guide, used frequently in Social Sciences fields; presents detailed manner for citing sources Chicago Manual of Style, used by publishers; known as the “editors’ bible”; has two systems: Notes- MLA Style, used frequently by writers and those in the Humanities; format less complicated than the Microsoft Office Business Letter Templates Online English Usage Rules, Microsoft Office Business Letter Templates Literacy Education Online, help with formal writing, St. Cloud State University, Minnesota References Communication Skills: Communication Guide. VocInfo Center Better Communication with Employees and Peers, INC.com A Crash Course in Communication by Jamie Walters and Sarah Fenson, Inc. 7 Cs of Communication, MindTools Body Language, Understanding non-verbal communication, MindTools Nonverbal communication – Overview, SpeechClub, Your Speech and Communication Destination Verbal Communication, Dr. Lyle Sussman, University of Louisville Professor of Management Characteristics of Verbal Communication by Charles Pearson, eHow money Lost in Translation by Allison Stein Wellner, Inc. Top Ten Conversation Etiquette Mistakes, AskMen.com, mintlife.com Business Conversation Etiquette, AskMen.com Questioning Techniques, Asking questions effectively, MindTools Telephone Etiquette, Tips for the Receptionist or Secretary, Office Skills.org 10 things never to say on a Business Call by Joanna L. Krotz, Microsoft Business How to Give a Professional Voicemail Greeting by James Bucki, About.com Telephone Manners – Getting Through by Regina Robo, salary.com Good Manners in the Office, Realizing there’s no excuse for discourtesy, MindTools Effective Workplace Writing, Rhetorical Awareness and User-Centered Design, Purdue Online Writing Lab Tone in Business Writing, Purdue Online Writing Lab Business Letters: Accentuate the Positive, Purdue Online Writing Lab Cranford, Elizabeth E., October 29, 2010. “Impact of Effective Communication between Remote
MODULE 4. PRESENTATIONS Resources Toastmasters International, offers advice and practice opportunities for public speaking Prezi, cloud-based presentation software PowerPoint, presentation software References Research: Overview and Contradictions, Purdue Online Writing lab Research: Where do I begin? Purdue Online Writing Lab Conducting Research, Purdue Online Writing Lab Evaluating Sources, Purdue Online Writing Lab Recognizing and Avoiding Plagiarism by The Cain Project in Engineering and Professional Communication, Free Resources, Toastmasters International Business Presentations, Toastmasters International 10 Tips for Public Speaking, Toastmasters International 10 Biggest Public Speaking Mistakes: Top executives often fall flat on their faces as speakers, 10 Building Blocks to Engaging Presentations By E. Brown, Account Executive, Five Q, WeirdGuy blog Preparing for Speaking in Public by Maria Elena Aquilus, Connexions How to Make a Good Speech, Roger Darlington’s World, creator of Communications Workers Union Fear Factor, Toastmasters International The Habit of Courage, Toastmasters International Gestures: Get Moving! Toastmasters International Humor, Make ‘em laugh! Toastmasters International Why Laughter is Good For You: Laughter reduces stress and perks up the immune system. By Kathryn What You Should Have Said, Toastmasters International How to Use the “Rule of Three” to Create Engaging Content by Brian Clark, founder and CEO of Visual Aids & PowerPoint, Toastmasters International Running a Meeting: Ten Rookie Mistakes and How to Avoid Them by Suzanne Bates, Management Cardiopulmonary resuscitation (CPR): First aid, Mayo Clinic staff History of CPR, American Heart Association Public Access Defibrillation by Trained Community Volunteers Increases Survival for Victims of Cardiac Real CPR Isn’t Everything It Seems to Be, WebMD Health News CPR (disambiguation), Wikipedia NHLBI Stops Enrollment in Study on Resuscitation Methods for Cardiac Arrest, National Heart Lung and Be Aware, Get Informed, Facts about sudden cardiac arrest in young people, The Quinn Driscoll Foundation CPR Can Help, Even With No Training by Nicholas Bakalar, New York Times Research, quote from CPR Statistics: CPR & Sudden Cardiac Arrest (SCA) Fact Sheet, American Heart Association
MODULE 5. CONFLICT RESOLUTION References Conflict Styles, Office of Human Resources, Office of Human Resource Development, University of Conflict Resolution, Resolving conflict rationally and effectively, MindTools Conflict Resolution Skills, Building the Skills That Can Turn Conflicts into Opportunities, Helpguide.org Styles of Conflict Management, Peace and Justice Support Network of Mennonite Church, USA How To: Give Constructive Criticism, AskMen 10 Tips for Delivering (Constructive) Criticism by Dr. Barton Goldsmith, BankersOnline.com Understand How to Give Constructive Criticism to Make Sure You’re Heard by Alan Henry, lifehacker Managing Conflict in Teams: Switching to Successful Negotiation Module by The Cain Project in 5 Essential Steps to Resolve a Conflict at Work by Alexander Kjerulf, Chief Happiness Officer
MODULE 6. DECISION MAKING References Decision Making Skills – Start Here! MindTools Decision-Making, Psych Basics, Psychology Today Decision Making Process, Decision-Quality.com How Good Is Your Decision-Making? MindTools Problem Solving Techniques, 25+ tools to help solve complicated business problems, MindTools Seven Steps for Effective Problem Solving in the Workplace by Tim Hicks, Mediate.com Root Cause Analysis, Tracing a problem to its origins, MindTools Six Thinking Hats, Looking at a decision from all points of view, MindTools Critical Thinking, Developing the skills for successful thinking, MindTools Plus, Minus, Interesting, Weighing the Pros and Cons of a Decision, MindTools
MODULE 7. TEAMWORK & LEADERSHIP Resource Survey Monkey, helps you set up a survey for team members to input comments References Leadership Skills – Start Here! MindTools What is Leadership? MindTools Leadership Styles, Choosing the Right Style for the Situation, MindTools The 7 Habits of Highly Effective People by Stephen R. Covey How to Be a Positive Leader by Naomi Wolf, eHow money Undercover Boss, CBS TV program where bosses work incognito as regular employees Leadership Skills Assessment Questionnaire, OptimalThinking.com Leadership Skills Assessment Worksheet, The Performance Attitude, Enables business success Leadership Style Survey, The Performance Juxtaposition How Creative Are You? Test your workplace creativity skills! MindTools Brainstorming: Generating many radical, creative ideas, MindTools Team Management Skills, The Core Skills Needed to Manage Your Team, MindTools The Truth about Teamwork by Robert Heller, Management-Issues, the heart of a changing workplace The Dream Team of the Future by Karsten Jonsen, Management-Issues, the heart of a changing workplace Overcoming Barriers That Destroy Teams by Lauren Keller Johnson, Harvard Business School, Working Managing Conflict in Teams: Switching to Successful Negotiation Module by: The Cain Project in Change Management, Making organization change happen effectively, MindTools Lewin's Change Management Model: Understanding the Three Stages of Change, MindTools Coaching Through Change: Helping People Embrace Change, MindTools Using the Change Curve, Accelerating change, and increasing its likelihood of success, MindTools Hertz, Julie, Ph.D. and Hagberg, Richard, Ph.D., “A Step-by-Step Approach to Changing Culture,” Nelson, Heather M., Entrepreneurship Program Manager, June 2, 2011.“Get Your “IS” (Intrapreneur
MODULE 8. WORKPLACE ETHICS Resources OSHA, United States Department of Labor Occupational Safety & Health Administration, safety in the HIPAA, Health Insurance Portability and Accountability Act of 1996 Privacy and Security Rules, U.S. References Why you should consider following the company line by Eric Bloom, Yahoo! Voices Rethinking Company Loyalty by Lauren Keller Johnson, Working Knowledge, The Thinking That Leads Business ethics, Wikipedia Employee Theft: Legal Aspects – Estimates of Costs, NET Industries Law Library Facts about Employee Theft, The Shulman Center for Compulsive Theft, Spending & Hoarding How to provide a safe work environment, Australian government Building Community Connections & Entrepreneurial Opportunities in Nebraska, News to Educate, Engage, Keith, Nancy K., Perrealut, Heidi R., Keith, Megan, 2009. “The Effect of Gender on the Importance of Business Ethics and Managerial Decisions: a Student Perspective.” Delta Pi Epsilon Journal, v51 n3 p125-136, Fall 2009 Ghosh, Okpankar, 2008. “Corporate Values, Workplace Decisions and Ethical Standards of Employees.” Pittsburg State University — Department of Economics, Journal of Managerial Issues. Volume: 20. Issue: 1. Page Number: 68+
MODULE 9. SOCIAL & CULTURAL AWARENESS Resource Nebraska Equal Opportunity Commission (NEOC)), for legally dealing with complaints of harassment References Social Norms, ChangingMinds.org Social Norms at Work by Derek Huether, The Critical Path by Derek Huether, Free Project Management Work with someone who doesn’t understand social norms? by Tom Fox of the Partnership for Public Casperson, Dana May, 1999. “Power Etiquette: What You Don't Know Can Kill Your Career (Meal What is Cultural Awareness, anyway? How do I build it? by Stephanie Quappe and Giovanna Cantatore, Understanding Culture by Shelley Zion and Elizabeth B. Kozleski, National Center for Culturally Responsive Cultural Differences in Workplace Investigations, Workforce Diversity Issues: The Role of Cultural Comparing Cultural Norms and Values, Augsburg College, Minneapolis, MN Culture and Subculture University of Southern California -- Marshall Population, 2012 U.S. Census Statistical Abstract Overview of Race and Hispanic Origin: 2010, U.S. Census Briefs The geographical-race theory, Oracle ThinkQuest Culture of the United States, Wikipedia Language Use, United States Census Bureau The book of the Indians; or, Biography and History of the Indians of North America by Samuel Gardner Income Slides to 1996 Levels, 2011, by Conor Dougherty, Wall Street Journal Economy More Working Women Than Men Have College Degrees, Census Bureau Reports, U.S. Census Bureau Self-Described Religious Identification of Adult Population 2008, U.S. Census Bureau How the Census Bureau Measures Poverty, U.S. Census Bureau Directory of US Political Parties, Ron Gunzburger’s Politics Health and Nutrition: Health Conditions, Diseases, U.S. 2012 Statistical Abstract Household Relationship and Group Quarters Population, U.S. 2010 Census Summary Adult Children in the Home, Demographic Trends with Attitude Age and Sex Composition, 2010 U.S. Census Bureau Gay Population Statistics: How Many Gay People Are There? By Ramon Johnson, About.com US Regions and States: How Do They Differ? USA Study Guide, The international student guide to education Building an Inclusive Workforce, A Four-Step Reference Guide to Recruiting, Hiring, and Retaining Employees Baby Boomers by Sally Kane, About.com Will You Still Love Me When I'm 64? the Boomers at Work by Pamela R. Johnson, Julie Indvik, Claudia Generation X by Sally Kane, About.com Generation Y by Sally Kane, About.com Generational differences in the workplace by Anick Tolbize, Research and Training Center on Community Decoding Generational Differences: Fact, fiction . . . or should we just get back to work? By W. Stanton Stereotypes: An Intercultural No-No, Kwintessential.co.uk Removing Stereotypes and Prejudices from the Workplace, Jobs.co.za Pyramid of Hate by The Anti-Defamation League and Survivors of the Shoah Visual History Foundation Muslim World, Wikipedia Lebanon, Wikipedia Black English, The Free Dictionary by Farlex Former intel chief: Homegrown terrorism is a ‘devil of a problem’ by Jordy Yager, The Hill’s Global Affairs Blog How to Eliminate Bias, WriteforHR, It’s all about Human Resource Management Management: How to eliminate unexamined bias in the workplace, Subtle biases are at the heart of many An, Introduction to Intercultural Communication, Kwintessential.co.uk What is intercultural communication? Kwintessential.co.uk Ten Commandments for Intercultural Communication by Martin Hahn, Woodridge Cross Cultural Mgt Articles Multiculturalism -- Smart Business or Racism by Rick Weaver, Woodridge Cross Cultural Mgt Articles Q&A with Shirley Engelmeier: 4 steps for implementing inclusion in the workplace by Tricia Smith, Workplace Harassment Policy, Nebraska Supreme Court Sullivan, Amanda L. and A’Vant, Elizabeth, 2009. “On the Need for Cultural Responsiveness.” National
MODULE 10. FINANCIAL WELLBEING Resources Financial Planning, About.com Practical Money Skills for Life, Visa Compound Daily Interest Calculator, Debt Solutions Free annual credit reports from Equifax, Experian, TransUnion Whatsmyscore.org, helps you estimate your credit score Federal Trade Commission, helps you find a nonprofit credit counselor to help with your financial Better Business Bureau, to find reports on financial planners Money Calculators for Financial Planning, CNN The Best Free Way to Manage Your Money, Mint.com How far will my salary go in another city? , CNNMoney U.S. Internal Revenue Service, Tax Forms Nebraska Department of Revenue Tax Forms Financial Goals form References MyMoney.gov, Your trusted source for financial information Common Mistakes Young Adults Make with Money, Federal Deposit Insurance Corporation Consumer News 7 Ways to Maintain a Good Credit Score: Don’t Lose the Good Credit Score You've Worked For, About.com Lesson Plans on Finance, federalreserveeducation.org Game exercises on ways to save money, feedthepig.org (Need to log in) Financial Planning: How to Create a Budget, About.com Help with Life’s Financial Decisions, SmartAboutMoney.org, Dedicated to your financial well-being Best Money Decisions, US News Money Financial Tips Articles & Worksheets, Accion Finding a Financial Advisor, About.com Financial Distress Among American Workers, Personal Finance Employee Education Foundation Your Access to Free Credit Reports Fact Sheet, Federal Trade Commission 66 Ways to Save Money, Federal Trade Commission Your Guide to Preventing and Managing Overdraft Fees, Federal Trade Commission Control of your finances, High-Tech Banking, 24/7, The Affiliate Masters Course, bica99.org How to Develop A Personal Financial Budget For Yourself, eHow money Keeping A Daily Spending Diary and Small Business Record Keeping, Your Money & You, Articlesbase.com Understand the Key Principles of Insurance Planning, Brigham Young University 60-Second Guide to Managing Your Credit, The Motley Fool, To Educate, Amuse & Enrich Sample Topic for Housing: Cost-Benefit Analysis Explained, University of the West of England - Bristol Managing an entertainment budget, Standard Digital, Your Gateway . . . Policy Basics: Where Do Our Federal Tax Dollars Go? Center on Budget and Policy Priorities 2009-2010 State Dollars to be Spent: $7,310,022,132 Budget, NebraskaSpending.gov State and Local Uses of Major State and Local Taxes (by function) FY2000-2001, Nebraska Legislature
MODULE 11. PERSONAL WELLBEING Resources Choose My Plate, United States Department of Agriculture Center for Nutrition Policy and Promotion Easy Stretches for Work Breaks, Warm Ups, and Cool Downs Nebraska Arts Council NebraskArts: Arts in Western Nebraska DECA, prepares emerging leaders Future Educators Association (FEA) Future Business Leaders of America (FBLA) - Phi Beta Lambda (PBL) Future Farmers of America (FFA) Family, Career, and Community Leaders of America (FCCLA) Nebraska SkillsUSA Nebraska Health Occupations Students of America (HOSA) Collegiate Entrepreneurs’ Organization (CEO) SmartBrief.com, professional learning network, "We read everything. You get what matters." Edutopia, helps educators implement new strategies Fast Company, focus on innovation in technology, ethical economics, leadership, and design TED, riveting talks by remarkable people, free to the world University of Nebraska-Lincoln Community Connections, helps Nebraskans transform knowledge Detaching from Emotional Pain (Grounding)by Lisa Najavits, Ph.D. References Survey: Employers Fret Over Workers’ Poor Health Habits by Anna Wilde Mathews, The Wall Street Journal Wellbeing, The Five Essential Elements by Tom Rath and Jim Harter Nebraska Administrative Services 2011-2012 Wellness Options Guide, State Employee Wellness and Benefits. 10 Tips to healthy eating and physical activity for you, The President’s Council on Physical Fitness and Sports Exercise and Physical Fitness, MedlinePlus Fitness Fundamentals: Guidelines for Personal Exercise Programs, Making a Commitment, The President’s Mental Health, Medline Plus Mental Health, Keeping Your Emotional Health, What is good emotional health? FamilyDoctor.org Do we need to be defensive about arts and humanities? by Jonathan Wolff, The Guardian Small Learning Community, secondary school environment, Wikipedia Personal Learning Network, Wikipedia Social Character Traits Important for Relationships, Ron Kurtus’ School for Champions Improving Emotional Health: Strategies and Tips for Good Mental Health by Melinda Smith, M.A., Robert The Thrill of Victory, The Complexity of Defeat by Jonathon D. Brown and Keith A. Dutton, University of Workplace Failure: Managing the Last Taboo by Nancy A. Newton, Charu Khanna, and Jennifer Thompson, 4 Easy Lifestyle Habits That Lead to Financial Freedom by Miranda Marquit 5 Tips for a better Work-Life Balance by Jen Uscher, WebMD 4 Ingredients to Building Success at Work and Home by Marshall Goldsmith, Huffpost Healthy Living |
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Last modified: Tuesday, 17 July 2012, 01:09 PM